Dear User,

Data acquired through IT SYSTEMS AND WEBSITE

The IT systems and software procedures used for the functioning of the Website acquire certain personal data, the transmission of which is implicit in the use of Internet communication protocols. This category of data includes, by way of example but not limited to, IP addresses or domain names of the computers and terminals used by users, the time of the request, and other parameters relating to the user’s operating system and IT environment.

These data, necessary for providing web services, are used to obtain anonymous statistical information on the use of the Website and to monitor its correct functioning. Data are collected and processed for purposes strictly related to the use of the Website and its services.

No registration is required to access the Website.

Data acquired through the CONTACT FORMS FOR DOWNLOAD AND SOFTWARE USE

The data entered in request forms (name, company, email, phone number) are processed exclusively to respond to the data subject’s requests and to send quotations or technical information.

In this case, the collected data will be used for the following purposes:

• providing the requested information, service, or software;
• executing pre-contractual or contractual measures related and instrumental to the communication of information on the activities carried out.

These data, which are strictly of a common nature, may also be processed without specific consent in order to fulfil submitted requests, to pursue pre-contractual and contractual purposes related to the requested service, as well as to comply with legal obligations to which the Data Controller is subject or for its legitimate interest.

Data acquired through the NEWSLETTER’S CONTACT FORM FOR MARKETING AND COMMERCIAL COMMUNICATIONS

Subscription to the newsletter service and the sending of marketing communications occur based on the user’s optional consent or, in case of direct subscription, through a clear positive action indicating such intention.

If subscribed to the newsletter, the collected data will be used for marketing and commercial communication purposes.

Data will be processed through automated tools, ensuring lawful and correct processing of the personal data provided through the Website, in full compliance with applicable laws and ensuring maximum confidentiality. Data will not be disseminated and will be processed by authorized personnel only.

For exclusively organizational and functional needs, certain service providers involved in managing the Website or related services have been appointed as Data Processors. Data may be accessed by subjects authorized by law or regulation (e.g., judicial or public security authorities).

Providing personal data is generally optional. Within the contact or software download form service, failure to provide data may make it impossible to access specific services or process the submitted requests.

The collected and processed data are not transferred to countries and/or organizations outside the EEA, except as indicated in the “Cookies Policy” and for the use of Mailchimp for marketing purposes. If using this service, data are transferred to recipients located outside the EU (The Rocket Science Group LLC) in countries that have signed agreements ensuring an adequate level of protection.

Any data provided through the Website’s contact channels will be processed for the time strictly necessary for browsing or providing the online service. Regarding tracking activities, please refer to the “Cookies Policy.” Data related to technical and commercial requests will be kept for the time required to provide the service, while data collected for marketing purposes will be retained until consent is withdrawn or deletion is requested by the data subject.

No communication activities are carried out without the user’s prior express consent. For detailed information on cookies, please refer to the Cookies Policy.

Each Data Subject may exercise the rights provided for in Articles 15–22 of EU Reg. 2016/679 (GDPR), such as: • access to their personal file; • updating, integration, rectification, erasure or anonymization of personal data, provided no legal retention obligations apply; • restriction or interruption of personal data processing; • receipt of data in a structured, commonly used, machine-readable format or transmission to another controller (right to data portability); • withdrawal of consent without affecting the lawfulness of processing based on consent before its withdrawal; • confirmation that requested operations were communicated to third parties to whom data were disclosed; • access to information regarding the data’s origin if collected from third parties.

A complaint may always be lodged with the Data Protection Authority under applicable legislation.

• a registered letter with return receipt to: ThermoKey S.p.A. – Via dell’Industria, 1 – 33061 Rivarotta di Rivignano Teor (UD);

• an email to: privacy@thermokey.com