After sales – Fans complaintHomeAfter sales – Fans complaint General information(one sheet for all fans with same part number and some failure description - All fields are required in order to provide a faster and more precise quotation.) Customer Application Description Same settings for all fans?YesNo Did other fans fail in the same unit?YesNo Application: Power supply Fan grounded?YesNoFusing Variable speed controlYesNo Method for AC fans?Star/DeltaTransformerTRIACFrequ. Inv. Method for EC fans?MODBUS0-10V4-20mAPWM Has alarm switch relay being connected?YesNo => all-pole sine-filter used?YesNo Operating conditions Mounting position - Shaft:verticalhorizontal Mounting position - Rotor:updown Continous operation?YesNo Moment of failure Check this box if moment of failure is unknown Was this the first time fan failed?YesNo Country of originAndorraUnited Arab Emirates (EAU)AfghanistanAntigua and BarbudaAngolaAlbaniaArmeniaAntille OlandesiAngolaAntarcticaArgentinaAmerican SamoaAustriaAustraliaArubaAzerbaijanBosnia and HerzegovinaBarbadosBangladeshBelgiumBurkina FasoBulgariaBahrainBurundiBeninBermudaBrunei DarussalamBoliviaBrazilBahamasBhutanBouvet IslandBotswanaBelarusBelizeCanadaCocos (Keeling) IslandsCongo, Democratic Republic ofCentral African RepublicCongoSwitzerlandCôte d'IvoireCook IslandsChileCameroonChinaColombiaCosta RicaSerbiaCubaCape VerdeChristmas IslandCyprusCzech RepublicGermanyDjiboutiDenmarkDominicaDominican RepublicAlgeriaEcuadorEstoniaEgyptWest SaharaEritreaSpainEthiopiaFinlandFijiFalkland IslandsMicronesia, Federated States ofFaeroer IslandsFranceGabonUnited KingdomGrenadaGeorgiaFrench GuyanaGhanaGibraltarGreenlandGambiaGuineaGuadalupaEquatorial GuineaGreeceSouth Georgia and Sandwich IslandsGuatemalaGuamGuinea-BissauGuyanaHong KongHeard and McDonald islandsHondurasCroatiaHaitiHungaryIndonesiaIrelandIsraelIsle of ManIndiaBritish territory on Indian OceanIraqIran, Islamic Republic ofIcelandItalyJamaicaJordanJapanKenyaKyrgyzstanCambodiaKiribatiComorosSaint Kitts and NevisNorth KoreaSouth KoreaKuwaitCayman IslandsKazakhstanLao People's Democratic RepublicLebanonSaint LuciaLiechtensteinSri LankaLiberiaLesothoLithuaniaLuxembourgLatviaLibyaMoroccoMonacoMoldova, Republic ofMadagascarMarshall IslandsMacedonia, the former Yugoslav Republic ofMaliMyanmarMongoliaMacaoMarianne Northern IslandsMartinicaMauritaniaMontserratMaltaMauritiusMaldivesMalawiMexicoMalaysiaMozambiqueNamibiaNew CaledoniaNigerNorfolk IsleNigeriaNicaraguaNetherlandsNorwayNepalNauruNiueNew ZealandOmanPanamaPeruFrench PolynesiaPapua New GuineaPhilippinesPakistanPolandSt. Pierre and MiquelonPitcairn IslePuerto RicoOccupied Palestinian TerritoriesPortugalPalauParaguayQatarReunion IslandsRomaniaRussian FederationRwandaSaudi ArabiaSolomon IslandsSeychellesSouth SudanSwedenSingaporeSt. HelenaSloveniaSvalbard and Jan MayenSlovakiaSierra LeoneSan MarinoSenegalSomaliaSurinameSao Tome and PrincipeEl SalvadorSyrian Arab RepublicSwazilandTurks and Caicos IslandsChadFrench overseas territoriesTogoThailandTajikistanTokelauTimor-LesteTurkmenistanTunisiaTongaTurkeyTrinidad and TobagoTuvaluTaiwanTanzania, United Republic ofUkraineUgandaUnited KingdomIsole Minori degli Stati UnitiUnited StatesUruguayUzbekistanVatican citySaint Vincent and the GrenadinesVenezuela, Bolivarian Republic ofBritish Virgin IslandsUSA Virgin IslandsViet NamVanuatuWallis and Futuna IslandsSamoaRepublic of KosovoYemenMayotteSouth AfricaZambiaZimbabwe The fields below are required in order to submit the request: I wish to receive marketing information from ThermoKey (newsletters, invitations to trade events and information on products and services). I am aware that I can withdraw my consent at any time and free of charge by clicking on the unsubscribe link present in every newsletter or by sending an e-mail to info@thermokey.com I have read the privacy policy and accept that ThermoKey may use my personal data to provide me with marketing information.
